Gaming should be a source of fun, not stress or anxiety. Microgaming believes that responsible gaming means knowing your limits, respecting them, and asking for help when you need it. We are here for you.
Since 1994, Microgaming has not only built exceptional games — protecting our players has always been a core part of our mission.
A strict age verification process is enforced at registration. No one under 18 is permitted to create an account under any circumstances.
You can set your own daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately.
Set a time limit for your gaming session in advance. Once the time is up, the system will automatically alert you.
Take a gaming break anytime, from 24 hours up to 6 weeks. Your account will be inaccessible for the duration of the break.
Choose self-exclusion for a longer break. You can keep your account closed for anywhere from 6 months to 5 years.
Our support team is always available for any issue — including conversations about problem gambling.
Responsible gaming means enjoying gaming as a healthy, controlled form of entertainment. At Microgaming, whether you play slots, casino games, or Sports Betting, we want to make sure it never affects other areas of your life. Gaming should never take priority over family, work, or your health.
The heart of responsible gaming is this — you are in control of the game, not the other way around. Set your limits, stick to them, and if you ever feel like you are losing control, seek help immediately. Microgaming is always here for you.
Many people think responsible gaming means stopping altogether — it does not. It means playing smart. Stick to your budget, manage your time, and if you lose, step away instead of chasing it. These small habits are what keep gaming enjoyable in the long run.
Gaming addiction often develops gradually — it does not happen overnight. That is why it is important to recognise the signs early. If any of the following apply to you or someone you know, it is time to take notice.
Chasing losses — playing repeatedly to recover money you have already lost — is one of the most dangerous habits. This mindset is a strong warning sign of a deeper problem.
Sitting down to play and losing track of hours without realising it is one of the key signs of gaming addiction.
Spending less time with family and seeing your social relationships suffer because of gaming is a serious warning sign.
Feeling irritable, restless, or unable to focus on anything else when you are not gaming — these are early signs of addiction.
Answer the following questions honestly. If more than 3 answers are yes, consider using our responsible gaming tools or contact support.
Do you find yourself spending more than your planned budget?
Have you ever skipped work, studies, or family responsibilities because of gaming?
Do you keep playing to try to win back money you've lost?
Have your family or friends expressed concern about your gaming habits?
Have you ever considered borrowing money or selling assets to cover gaming expenses?
Do you feel restless or bored when you are not playing?
Microgaming offers several powerful protection tools you can use at any time. There is no shame in using them — in fact, it is the mark of a smart player.
Set your own daily, weekly, or monthly maximum deposit limit. Reductions take effect immediately.
Set a time limit for each gaming session. The system will notify you when the time is up.
Take a gaming break for 24 hours up to 6 weeks. No deposits or gameplay are possible during this period.
Close your account for 6 months to 5 years. The account cannot be reopened during this time.
Gaming will automatically stop once you have lost a set amount.
A pop-up will appear at set intervals to remind you how long you have been playing.
Responsible gaming does not require strict rules. A few small habits are all it takes to keep gaming enjoyable for life.
At the start of each month, set a gaming budget you can afford to lose without it affecting your daily life.
Decide in advance how many hours you will play per day and set an alarm.
Activate deposit and loss limits on your Microgaming account to keep your spending in check.
Review your gaming habits every week — track how much time and money you are spending.
If you're feeling overwhelmed, use the cooling-off feature. Taking a break is not the same as giving up.
Microgaming strictly prohibits anyone under 18 from using the platform. Identity verification is mandatory at registration. Additional measures are in place to help family members protect minors in their household.
Enjoy the entertainment — but play smart and know your limits. Microgaming is with you every step of the way.