Please read these Terms and Conditions carefully before registering with Microgaming or using any of our services. Your rights, responsibilities, and our commitments to you are clearly set out here.
Last Updated: January 2026This page covers all the key sections of Microgaming's Terms and Conditions in plain, easy-to-read English.
Each person may register only one account. Users under 18 are not permitted to register. Providing accurate information at registration is mandatory.
Transact via bKash, Nagad, or bank transfer. Withdrawals are not permitted without verifying the deposit amount. We reserve the right to investigate any suspicious transactions.
Each bonus has specific wagering requirements. Bonus balances cannot be withdrawn directly. Claiming bonuses across multiple accounts will result in cancellation.
Large withdrawals will not be processed until KYC verification is completed. You may be asked to provide a national ID and proof of address.
Players can set their own spending limits. If you notice signs of problematic behavior, please apply for self-exclusion. We are always here for you.
Any fraudulent activity, use of bots, or account sharing is strictly prohibited. Violations will result in immediate account closure.
Microgaming (referred to hereinafter as "we", "the platform", or "the site") is an international online gaming platform that has been entertaining players worldwide since 1994. These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Microgaming.
These Terms and Conditions apply to all services, games, promotions, and transactions on the microgaming.wine website. While the Terms have been written in accessible English with Bangladeshi players in mind, the English version shall be considered the definitive version for any legal interpretation.
By registering, logging in, or playing any game on Microgaming, you automatically agree to these Terms and Conditions in full. If you do not agree with any of the terms, please refrain from using the platform.
You must be at least 18 years old to open an account with Microgaming. This age requirement is strictly enforced and proof of age may be requested at any time. Minors are strictly prohibited from registering or using the gaming platform.
Each individual may create only one account. If the same person is found to have created multiple accounts, all accounts will be closed and any deposited balance may be forfeited. Multiple members of the same household may open separate accounts, provided they use different payment methods and contact details.
Microgaming accepts Bangladesh's most popular payment methods — bKash, Nagad, Rocket, and major bank cards. The minimum deposit amount is BDT 200 and the minimum withdrawal amount is BDT 500.
Withdrawals can only be returned to the same payment method used for the original deposit. This is an internationally recognized security measure to prevent money laundering. KYC verification must be completed before your first withdrawal.
Microgaming regularly offers a variety of bonuses and promotions — including welcome bonuses, free spins, cashback, and loyalty points. Each bonus has its own terms, which are clearly communicated at the time the offer is made.
The welcome bonus is available to new members only, and each individual may claim it once. Bonus balance is kept separate from real balance and can only be withdrawn after wagering requirements are met. Wagering requirements typically range from 20x to 40x the bonus amount.
To comply with international gaming regulations and anti-money laundering laws, Microgaming verifies the identity of all members. This process is known as KYC (Know Your Customer). You may be asked to complete KYC before your first large withdrawal, or at any time deemed necessary.
KYC verification typically requires: a copy of your national ID or passport, proof of address (such as a utility bill or bank statement), and proof of payment method. All documents must be clear and legible.
All games on Microgaming are audited by independent third-party reviewers and certified with an RNG (Random Number Generator). This ensures every game outcome is entirely random, with no possibility of manipulation by any party.
If a game is interrupted mid-round due to a technical error, the result for that round may be voided and the bet amount will be refunded. If your internet connection drops, the outcome of any game in progress is saved on the server and will be available once your connection is restored.
Microgaming believes gaming is a form of entertainment, not a source of addiction. We place the highest priority on every player's mental and financial well-being. That's why our platform offers multiple responsible gaming tools available for you to use at any time.
If you feel that gaming is having a negative impact on your daily life, family, or financial situation, please contact our support team right away. We are ready to help — without judgment.
The following activities are strictly prohibited under Microgaming's Terms and Conditions. Violations will result in immediate account closure, possible forfeiture of any remaining balance, and legal action where warranted.
Microgaming takes the protection of your personal information extremely seriously. Data collected during registration is used solely for account management, identity verification, and compliance with legal obligations. Your information is never shared with third parties, except where we are legally required to disclose it to the relevant authorities.
To learn more about our full Privacy Policy, Privacy Policy Visit the page to find full details on what information is collected, how it is stored, and what rights you have over your data.
You may request the closure of your Microgaming account at any time. Any remaining balance in the account (excluding bonuses) will be eligible for withdrawal. Please contact our support team to proceed with account closure.
Microgaming reserves the right to suspend or close accounts for the following reasons: violation of Terms and Conditions, provision of false information, fraudulent activity, orders from a court or regulatory authority, or extended account inactivity.
If you have a dispute with Microgaming, please contact our customer support team first. We aim to resolve most issues within 24–72 hours. You can raise a complaint via support chat or by emailing us at [email protected].
If a matter cannot be resolved through our support team, it may be referred to our licensing authority. For disputes relating to game outcomes, server logs and RNG audit reports will serve as evidence.
Microgaming reserves the right to update these Terms and Conditions at any time. For significant changes, advance notice will be sent to your registered email address. Continued use of the platform after changes take effect will be considered acceptance of the updated Terms.
The most current Terms & Conditions will always be available on this page. You can check the "Last Updated" date at the top of the page to see when changes were last made. We recommend visiting this page regularly.
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